Ejari Cancellation in Dubai: Fees, Documents and Step-by-Step Process

If you are moving out of a rented property in Dubai, cancelling your Ejari is an important part of closing your tenancy properly. An active Ejari record can remain linked to your rental property even after you have moved out, so completing the cancellation process can help keep your tenancy records up to date.

The good news is that Ejari cancellation in Dubai can be completed through the Dubai Land Department's digital services, while applicants can also use an authorised Real Estate Services Trustee Centre.

The cost depends on the method you choose. Online cancellation is available without the service-centre fee, while the service-centre route carries a fee of AED 40 plus VAT.

Here is everything tenants and landlords need to know about the Ejari cancellation process, documents, fees and online application.

What Is Ejari Cancellation in Dubai?

Ejari is Dubai's system for registering tenancy contracts. When a rental agreement ends or a tenant moves to another property, the related tenancy record may need to be cancelled or closed through the appropriate Dubai Land Department service.

Ejari cancellation is particularly relevant when you have completed your tenancy, settled your outstanding bills and are leaving the property.

It is also important when moving into another rental property because your previous tenancy record should be properly dealt with before you establish your new rental arrangements.

How Much Is the Ejari Cancellation Fee in Dubai?

The cancellation fee depends on where you complete the transaction.

Online Ejari Cancellation

If you use the Dubai Land Department's available digital service, the cancellation can be completed without the AED 40 service-centre fee.

Ejari Cancellation at a Trustee Centre

If you visit an authorised Real Estate Services Trustee Centre, the service fee is AED 40 plus VAT.

That means the amount is approximately AED 42 including 5% VAT.

Because government and service-centre charges can change, applicants should check the latest fee shown by the Dubai Land Department before submitting the request.

Can You Cancel Ejari Online in Dubai?

Yes. Dubai Land Department provides digital services for tenancy-related transactions, and Ejari cancellation can be initiated through the relevant online service.

Depending on the service route and your tenancy circumstances, you may need to log in using your UAE Pass or the required DLD account credentials.

The online option can be more convenient because you do not need to visit a service centre when the transaction can be completed digitally.

Documents Required for Ejari Cancellation

The exact documents can depend on the circumstances of the tenancy and the cancellation method. Commonly requested documents include:

  • Copy of the unified tenancy contract

  • Applicant's Emirates ID

  • Final paid DEWA bill

  • Landlord's cancellation request or letter, where applicable

  • No Objection Certificate (NOC), where required

  • Power of Attorney if someone is completing the process on behalf of another party

Some third-party property sources also mention passport copies and landlord identification documents. However, applicants should follow the current document requirements displayed by the Dubai Land Department or the authorised service centre handling the application.

Why Is the Final DEWA Bill Important?

Before leaving a rental property, tenants normally need to settle their electricity and water account with DEWA.

The final paid DEWA bill can be required as evidence that utility charges associated with the property have been cleared.

It is therefore sensible to complete your DEWA move-out and settle the final bill before attempting to close the tenancy-related records.

How to Cancel Ejari Online in Dubai

The online process is designed to make tenancy-related services easier for residents.

Here is a general step-by-step guide.

Step 1: Access Dubai Land Department Services

Visit the official Dubai Land Department website or use the relevant DLD digital service.

You may need to sign in using your UAE Pass or the credentials required by the platform.

Step 2: Find the Tenancy Cancellation Service

Go to the rental or tenancy services section and look for the service related to cancelling a tenancy contract.

Make sure you select the correct service because Ejari registration, renewal and cancellation are separate transactions.

Step 3: Enter the Required Information

Provide the requested tenancy and applicant details.

Check the information carefully before proceeding. Errors in the tenancy contract number, property details or applicant information can delay the transaction.

Step 4: Upload the Required Documents

Upload the documents requested by the system.

Depending on the situation, these may include the tenancy contract, Emirates ID, final DEWA bill and landlord-related documents.

If the system asks for additional documentation, provide it before submitting the request.

Step 5: Submit the Application

Review all information and submit the cancellation request electronically.

Keep a copy or screenshot of the application details for your records.

Step 6: Wait for Confirmation

Once the application has been processed, you should receive confirmation through the relevant digital channel or email, depending on the service.

Check the status if confirmation does not arrive within the expected processing period.

How to Cancel Ejari Through a Trustee Centre

If you prefer to complete the process in person, you can visit an authorised Real Estate Services Trustee Centre.

Take the required documents with you and tell the service representative that you want to cancel the tenancy contract or Ejari record.

The centre will process the application and charge the applicable service fee.

The DLD service information lists the service-centre fee at AED 40 plus VAT.

Before visiting, it is a good idea to check the latest requirements and operating details so that you do not make an unnecessary trip.

Do You Need the Landlord's Approval to Cancel Ejari?

This is one of the areas where tenants often become confused.

The requirement can depend on the circumstances of the cancellation and how the tenancy is being closed.

For a normal tenancy that has reached its end, the documentation and procedure may differ from an early termination.

If a tenant wants to terminate the tenancy before the agreed contract end date, a landlord's cancellation request, NOC or other supporting documentation may be required depending on the case.

Therefore, do not assume that every Ejari cancellation can be completed independently by the tenant.

Check the current DLD requirements for your specific situation before submitting the request.

What If You Are Cancelling Ejari Before the Contract Ends?

Early cancellation is different from simply closing a tenancy after the agreed rental period has ended.

If you want to leave the property before the tenancy contract expires, first check the terms of your rental agreement.

Your contract may contain conditions relating to:

  • Early termination

  • Notice period

  • Compensation

  • Security deposit

  • Rent already paid

  • Landlord approval

Ejari cancellation itself does not automatically remove any financial obligations created by your tenancy agreement.

If there is a dispute between the tenant and landlord, the issue may need to be dealt with separately under Dubai's rental regulations.

What Happens to Your DEWA Account After Ejari Cancellation?

Ejari cancellation and DEWA account closure are related to the moving-out process, but they are not necessarily the same transaction.

Before leaving your property, you should arrange the DEWA move-out process, settle the final bill and complete any required deposit refund procedure.

Having your final utility bill ready can also help when dealing with tenancy-related documentation.

A simple order to follow is:

Move out → Complete DEWA final bill → Obtain required documents → Cancel Ejari/tenancy record → Keep confirmation

The exact sequence can vary depending on your situation.

How Long Does Ejari Cancellation Take?

The processing time can depend on the application method, documents submitted and whether any additional verification is required.

Online applications can be more convenient because the request can be submitted electronically.

If there is a missing document or an issue with the tenancy information, processing may take longer.

For this reason, check all details before submitting the cancellation request.

Common Reasons for Ejari Cancellation Problems

A cancellation request may face delays when the applicant does not have the required documents or when information does not match the tenancy record.

Common issues include:

Unpaid DEWA Bill

An outstanding utility balance can become a problem when you are trying to complete your move-out process.

Missing Landlord Documentation

In cases where landlord approval or a cancellation letter is required, the application may not proceed without the relevant document.

Incorrect Tenancy Details

Make sure the contract number, property information and applicant details match the official record.

Early Termination

Ending the tenancy before the agreed expiry date can involve additional requirements or contractual obligations.

Power of Attorney Issues

If someone is acting on behalf of the tenant or landlord, an appropriate Power of Attorney may be required.

Ejari Cancellation Checklist

Before submitting your request, keep these documents and details ready:

  • Emirates ID

  • Unified tenancy contract

  • Final DEWA bill

  • Landlord's NOC or cancellation letter, if applicable

  • Power of Attorney, if applicable

  • Relevant tenancy details

  • Access to your UAE Pass or required DLD login

Checking everything beforehand can make the process considerably easier.

Is Ejari Cancellation Free in Dubai?

Yes, the online route can be completed without the AED 40 service-centre fee through the relevant Dubai Land Department digital service.

For applications completed through an authorised Real Estate Services Trustee Centre, the listed service fee is AED 40 plus VAT.

Since service charges and procedures can be updated, always verify the current amount through the Dubai Land Department before applying.

Can a Tenant Cancel Ejari Without the Landlord?

There is no single answer that applies to every tenancy.

The process can depend on whether the tenancy has naturally ended, whether it is being terminated early and which party is submitting the request.

Some cases may require landlord-related documentation, particularly when the tenancy is being ended before its contractual expiry.

If you are unsure, check the requirements shown by the Dubai Land Department for your specific application rather than relying only on general advice from property websites.

Cancelling Ejari is an important step when closing a rental arrangement in Dubai. For most tenants, the process becomes easier when the final DEWA bill, tenancy contract and identification documents are prepared in advance.

The digital route can save a trip to a service centre and does not carry the AED 40 service-centre fee. If you choose an authorised Real Estate Services Trustee Centre, the listed charge is AED 40 plus VAT.

The most important thing is to check the latest Dubai Land Department requirements before submitting your application, particularly if you are ending your tenancy early or if the landlord's documentation is involved.

For official and updated information, use the Dubai Land Department's tenancy services rather than relying solely on third-party property websites.