How to Recharge Etisalat UAE: Etisalat, now operating under the e& brand in the UAE, allows customers to recharge through its official website, mobile app, recharge vouchers and other payment channels.
Here is how to recharge Etisalat UAE, including the important USSD codes, online payment steps and solutions to common recharge problems.
How to Recharge Etisalat UAE Online
One of the easiest ways to recharge an Etisalat prepaid number is through the official Quick Recharge service. You do not need to download the mobile app to use this option.
Follow these steps:
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Visit the official Etisalat Quick Recharge page.
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Enter your UAE mobile number.
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Select the available recharge amount.
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Proceed to the payment option.
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Complete the payment using an eligible credit or debit card.
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Check your mobile balance after the transaction.
Important: The official Quick Recharge page specifies a monthly recharge limit of AED 300 and requires a credit card issued in the UAE or GCC. Payment eligibility should be checked before proceeding.
How to Recharge Etisalat Using the e& UAE App
The My e& UAE app is another convenient option for prepaid customers who regularly recharge their numbers.
Here is how to do it:
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Download the e& UAE app from Google Play or the Apple App Store.
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Open the app and access your account.
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Select your prepaid mobile number.
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Choose the Recharge or Top Up option.
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Select the available amount.
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Complete the payment using an available payment method.
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Check your account balance and transaction history.
The app also allows customers to manage their mobile accounts, check usage and explore available prepaid offers.
Official app information: https://www.etisalat.ae/myetisalatapp.html
How to Recharge Etisalat Using a Recharge Card
If you have purchased an Etisalat recharge card or voucher from a retail outlet, you can add credit directly to your prepaid number.
Follow these steps:
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Scratch the recharge card to reveal its PIN, if applicable.
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Open the phone dialer.
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Enter the following USSD code:
*120*Recharge Card Number#
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Press the call button.
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Wait for the recharge confirmation message.
Make sure you enter the correct card number before submitting the code.
How to Recharge Etisalat UAE: Etisalat Recharge and Balance Check Codes
You do not always need the mobile app to manage your Etisalat prepaid account. Some services can be accessed using USSD codes.
| Service | Code |
|---|---|
| Recharge Card | *120*Card Number# |
| Check Balance | *121# |
| Prepaid Offers | *101# |
| Deal of the Day | *050# |
| Local Credit Transfer | *100*Mobile Number*Amount# |
These codes provide quick access to commonly used prepaid services. Availability may depend on your plan and account eligibility.
Does Etisalat Give Bonus Credit on Online Recharge?
Yes. The official e& Recharge Methods page currently displays a 25% Bonus Credit offer on each online recharge of AED 10 or more.
This makes online top-ups worth checking before purchasing a recharge voucher.
However, bonus credit is subject to the applicable offer conditions. Customers should check the current eligibility, validity and usage restrictions on the official recharge page before making a payment.
Official information: https://www.eand.ae/en/c/mobile/recharge-methods.html
How to Transfer Etisalat Balance to Another Number
If you have sufficient prepaid credit, you may be able to transfer some of your balance to another eligible Etisalat number.
Use this code:
*100*Mobile Number*Amount#
For example, to transfer AED 100 to a mobile number:
*100*0501234567*100#
Follow the confirmation instructions received on your phone.
Local Credit Transfer charges and limits:
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Minimum transfer amount: AED 2.
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Maximum daily transfer: AED 150.
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Maximum monthly transfer: AED 1,500.
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Transfer fee: 5.25%, including VAT.
For an AED 100 transfer, the sender is charged AED 105.25, while the recipient receives AED 100 in credit.
The service is subject to account eligibility and applicable conditions.
How to Recharge Etisalat UAE from Abroad
Are you travelling outside the UAE and need to recharge your Etisalat SIM? You can check the available recharge options through the e& UAE app.
Follow these steps:
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Open the e& UAE app.
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Access your prepaid account.
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Select the Recharge or Top Up option.
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Check the available payment methods.
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Complete the payment if your payment method is accepted.
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Verify that the credit has been added to your account.
Keep in mind that payment acceptance may depend on your country, card issuer and the selected recharge channel.
The Quick Recharge website has a specific UAE/GCC-issued credit card requirement, so an international card should not be assumed to work through that option.
What to Do If Your Etisalat Recharge Fails
Sometimes a recharge does not appear immediately, even after a payment has been processed. Before making another payment, check your transaction status.
Here are some common problems and their possible solutions:
| Problem | What to do |
|---|---|
| Money deducted but no balance received | Check the transaction status and contact e& support |
| Recharge card not working | Recheck the card number and validity |
| Wrong mobile number entered | Contact e& support with the transaction details |
| Online payment failed | Check your bank transaction status |
| Bonus credit missing | Review the current bonus offer conditions |
| Recharge history not showing | Check again and contact customer support if necessary |
Keep your payment reference number, transaction date and receipt if you need to raise a complaint.
You can visit the official e& UAE website for customer support.
How to Check Etisalat Prepaid Balance
After recharging your SIM, you can check whether the credit has been added successfully.
There are three convenient options:
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Dial
*121#from your Etisalat mobile number. -
Call 121.
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Open the e& UAE app and check your prepaid account balance.
Checking your balance after every successful recharge helps you confirm that the payment has been credited.
Does Etisalat Prepaid Balance or SIM Validity Expire?
Etisalat Wasel Prepaid offers a Free Lifetime Validity arrangement, subject to the applicable terms and conditions.
However, lifetime validity does not mean that a SIM can remain unused indefinitely without any consequences.
The Wasel terms explain how customers can maintain their line validity through qualifying usage and recharge activity. They also include provisions for inactive numbers and number retention.
Customers should check the latest Wasel Prepaid Terms and Conditions to understand the rules applicable to their SIM.
Frequently Asked Questions About Etisalat Recharge
1. How can I recharge Etisalat UAE online?
Visit the official Quick Recharge website, enter your mobile number, select the recharge amount and complete the payment using an eligible payment card.
2. What is the Etisalat recharge card code?
Dial *120*Card Number# from your Etisalat mobile number to recharge using an eligible recharge card.
3. How can I recharge Etisalat without the app?
Use the official Quick Recharge website or enter the recharge card USSD code directly from your phone.
4. How can I check my Etisalat balance?
Dial *121# from your Etisalat SIM to check your prepaid balance.
5. Can I recharge Etisalat UAE from outside the country?
You can check available recharge options through the e& UAE app while abroad. Payment acceptance depends on the available payment methods and applicable restrictions.
6. Does Etisalat offer bonus credit on online recharge?
The official Recharge Methods page currently displays a 25% Bonus Credit offer on online recharges of AED 10 or more, subject to its terms and conditions.
7. What should I do if money is deducted but my Etisalat balance is not updated?
Check your transaction status, save your payment reference number and contact e& customer support if the credit has not arrived.
8. Can I transfer Etisalat balance to another number?
Yes, eligible customers can use the Local Credit Transfer service by dialling *100*Mobile Number*Amount#. Applicable fees and transfer limits apply.
Recharging an Etisalat UAE prepaid SIM is straightforward once you know which method to use. Online Quick Recharge is useful for customers who do not want to install an app, while the e& UAE app offers a convenient way to manage regular top-ups.
If you have a physical recharge card, the *120*Card Number# code provides another simple option.
Always use the official e& website or app to check the latest recharge offers, payment conditions and prepaid account rules.






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